Is it costly to invest in ORM services?

As per the studies nearly 80% of the customers go through the reviews and around 45% of the customers go for 4-star rankings before buying any products or services. That is why today majority of the companies are paying attention and investing in ORM services.

How much time does it take to improvise the company’s reputation?

There is no fixed timeline to improvise the reputation of the company. It all depends on how bad the damage is. At Whisskers we analyse the company’s reputation by analysing content, reviews, backlinks, and ad campaigns to fix the loopholes. This usually takes 3-6 months to show the results.

Online Reputation Management - Whisskers Marketing

Q: What is online reputation management?

Online reputation involves creating a positive reputation of the brand, products, and services by encouraging happy customers to send good reviews and keeping negative reviews at bay by solving customer complaints and grievances on time.

[ct_heading tag=”div” font_size=”18″ font_size_md=”18″ font_size_sm=”18″ font_size_xs=”18″ line_height=”32″ line_height_md=”32″ line_height_sm=”32″ line_height_xs=”32″ font_weight=”600″ font_style=”” description=”In today’s digital age, where information travels fast and is easily accessible to millions worldwide, it has become increasingly important for individuals and small businesses to manage their online reputation. A positive online reputation means that the public sees the brand in a favourable light. This improves brand awareness, sales, and customer loyalty. On the other hand, a negative online reputation can damage the brand’s image, reduce customer trust and loyalty, and ultimately harm its revenue and profitability.
Whisskers Digital Marketing Company provides brand reputation management services to start-ups, SMBs, and MNCs. We help you improve your brand image, handle crises, and increase engagement.” el_class=”color-primary” margin_bottom=”18″]

[ct_heading text=”What is Online Reputation Management in Digital Marketing?” tag=”h2″ align_sm=”align-center-sm” align_xs=”align-center-xs” font_weight=”” font_style=”” description=”Online Reputation Management, or ORM, is a critical aspect of digital marketing that involves monitoring, influencing, and managing the online perception of a brand, individual, or organization. ORM is focused on improving a brand’s online reputation by monitoring and addressing negative comments, reviews, or mentions on the internet.
Online Reputation Management involves a combination of strategies and techniques to improve a brand’s online reputation.”]

[ct_counter icon_list=”fontawesome5″ icon_fontawesome5=”fac fac-chart-line” icon_weight=”icon-fal” title=”Increase in traffic” digit=”3000″ suffix=”%”]

[ct_counter icon_list=”fontawesome5″ icon_fontawesome5=”fac fac-user” icon_weight=”icon-fal” title=”Clients in 15 countries across 3 continents” digit=”100″ suffix=”+”]

[ct_counter icon_list=”fontawesome5″ icon_fontawesome5=”fac fac-user-check” icon_weight=”icon-fal” title=”Revenue gains for client” digit=”300″ suffix=”%”]

[ct_counter icon_list=”fontawesome5″ icon_fontawesome5=”fac fac-crown” icon_weight=”icon-fal” title=”Rise in store footfall” digit=”500″ suffix=”%”]

[ct_heading text=”Why Online Reputation Management is important?” tag=”h2″ font_weight=”” font_style=”” text_color=”#000000″ description=”Online reputation management is essential to building trust, influencing purchase decisions, improving brand image, handling crises, and increasing engagement. It is a crucial aspect of any marketing strategy in today’s digital age.
Here are some reasons why online reputation management is necessary:

Build trust:

A positive online reputation builds trust among potential customers, clients, or employers. People tend to do business with those they trust, and a good reputation can be a deciding factor in their decision-making process.

Improve brand image:

We create an effective ORM strategy that helps to portray a positive brand image. It can help counter negative comments and reviews and increase the visibility of positive content.

Increase engagement:

Active online reputation management can increase engagement with the target audience, foster brand loyalty, and improve overall brand perception.
Influence purchase decisions:

A negative review or feedback can impact a business’s revenue and profit, and hence managing online reputation is crucial to influence purchase decisions.

Crisis Management:

In case of any negative publicity or crisis, online reputation management can help minimize the damage and prevent further harm to the brand or individual’s reputation.

” description_color=”#000000″]

[ct_heading text=”Online Reputation Management Channels” tag=”h2″ font_weight=”” font_style=”” text_color=”#000000″ description=”There are several channels for managing an online reputation. Some of the important channels are:

Social media
Search engines
Review sites
Online forums
Blogs
Paid Media
Earned Media

” description_color=”#000000″]

[ct_heading text=”Whisskers Online Reputation Management Process” tag=”h2″ font_weight=”” font_style=”” text_color=”#000000″ description=”Whisskers Brand Reputation Management Services offers effective ORM services that combine proactive strategies to manage your online reputation and maintain a positive image for your brand or company.
Our process of online reputation management involves the following steps:

Monitor:

This includes tracking mentions of your brand or company on social media, search engines, review sites, and other online channels. Several online reputation management tools are available to help with monitoring, such as Google Alerts, Hootsuite, and Mention.

Analyze:

Once we have data about your online reputation, we analyze it to understand the sentiment and identify any trends. This helps determine areas of improvement.

Respond:

Responding to feedback, comments, and reviews is critical to online reputation management. We ensure professional and empathetic responses that offer a solution.

Create and promote positive content:

We help create high-quality content that promotes your brand and products and showcases your expertise and value. This can include sharing it on social media, promoting it through paid advertising, and contacting influencers to help spread the word.

Monitor:

We regularly check your social media accounts and review sites for mentions, comments, and messages and respond to any customer inquiries or complaints promptly and professionally.” description_color=”#000000″]

[ct_heading text=”Whisskers Online Reputation Management Services” tag=”h2″ font_weight=”” font_style=”” text_color=”#000000″ description=”Whisskers is one of the leading online reputation management companies that ace their craft in brand reputation management services.

Here is what we offer: ” description_color=”#000000″]

[ct_fancybox cms_template=”ct_fancybox–layout2.php” text_button=”Read More” link_button=”url:https%3A%2F%2Fwhisskers.com%2Fonline-reputation-analysis%2F|title:Online%20Reputation%20Analysis||” title=”Online Reputation Analysis” description=”Our team analyzes your online reputation by conducting a sentiment analysis to find the sentiment of online mentions about your brand. We analyze review sites and search results to identify areas of improvement.”]

[ct_fancybox cms_template=”ct_fancybox–layout2.php” text_button=”Read More” link_button=”url:https%3A%2F%2Fwhisskers.com%2Fonline-review-management%2F|title:Online%20Reputation%20Analysis||” title=”Online Review Management” description=”Online review management is the process of monitoring, responding to, and influencing the reviews and ratings your business receives online. We actively monitor review sites for new reviews, respond to both positive and negative reviews, and address any negative feedback.”]

[ct_fancybox cms_template=”ct_fancybox–layout2.php” text_button=”Read More” link_button=”url:https%3A%2F%2Fwhisskers.com%2Fbrand-enhancement%2F|title:Online%20Reputation%20Analysis||” title=”Brand Enhancement” description=”We help develop a clear and consistent brand identity for you across all online channels, including your website, social media, and review sites. This includes creating a consistent brand voice and visual style.”]

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News & Blog” align_lg=”align-center” align_md=”align-center-md” align_sm=”align-center-sm” align_xs=”align-center-xs” font_weight=”” subtitle=”latest blog” margin_bottom=”0″]

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FAQ

[ct_accordion ct_accordion=”%5B%7B%22ac_title%22%3A%22How%20do%20you%20monitor%20my%20online%20reputation%3F%22%2C%22ac_content%22%3A%22Our%20team%20monitors%20your%20online%20reputation%20by%20setting%20up%20Google%20Alerts%20for%20your%20name%2C%20business%2C%20or%20brand%2C%20regularly%20checking%20social%20media%20platforms%20and%20review%20websites%20for%20new%20comments%20and%20reviews%2C%20and%20using%20online%20reputation%20management%20tools%20that%20can%20monitor%20your%20online%20presence.%5Cn%22%7D%2C%7B%22ac_title%22%3A%22How%20long%20does%20it%20take%20to%20improve%20the%20online%20brand%20reputation%3F%22%2C%22ac_content%22%3A%22The%20time%20taken%20to%20improve%20your%20online%20reputation%20depends%20on%20the%20severity%20of%20the%20negative%20content%20and%20the%20strategies%20used%20to%20address%20it.%20In%20some%20cases%2C%20it%20can%20take%20weeks%20or%20months%20to%20see%20improvements%2C%20while%20in%20others%2C%20it%20may%20take%20longer.%20To%20achieve%20long-term%20results%2C%20it%20is%20important%20to%20be%20patient%20in%20implementing%20ORM%20strategies.%5Cn%22%7D%5D”]

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